Ruby Alternative
Receptionist coverage.
Without per-minute prices.
Ruby's live receptionists start at $250 a month for 50 minutes. Prisma Voices answers every call 24/7, books appointments, and sends follow-ups for $99 a month with 250 minutes included — five times the minutes at less than half the price.
Monthly price
$99
vs
$250 to $1,725
Included minutes
250
vs
50 on the $250 plan
Past the included minutes
$0.40/min
vs
~$4.45/min (reported)
The real bill
What a normal month costs when receptionists bill by the minute.
Take a normal busy month — 94 calls, about 235 talk-minutes — and run it through both providers. Same business, same calls, two invoices.
Ruby
200-minute plan
Ruby's 100-minute plan ($395) overages sooner; covering the month outright means the 500-minute plan at $1,725.
Prisma Voices
Starter plan
Same 94 calls. Same invoice you'd get in a slow month too.
That's over $770 more in a single month with live receptionists — more than $9,000 a year if it's typical.
Illustrative example using Ruby's published plan rates as of August 2026 (ruby.com/pricing) and an average call of ~2.5 minutes. Ruby does not publish overage rates — ~$4.35/min is from third-party reporting. Verify current pricing on ruby.com before deciding.
Why teams switch
The coverage you wanted from Ruby. Priced like software, not staffing.
Minutes that don't cost $4
$99 a month covers 250 minutes — Ruby's $250 entry plan covers 50. Past the included minutes it's $0.40 a minute, not a reported $4.35 and up.
Every call answered at once
Human teams answer one call per receptionist. Prisma Voices picks up simultaneous calls instantly (2 at once on Starter, 5 on Growth), so a busy hour is far less likely to ring through to voicemail.
Built for your industry
Plumbing, HVAC, dental, legal, real estate and more — trade-specific call handling ships out of the box instead of being scripted during onboarding.
Keep your number
Point your existing business line at Prisma Voices. Nothing to port, nothing to reprint, no downtime while you switch.
Side by side
Prisma Voices vs. Ruby, plan by plan.
| Feature | Prisma Voices | Ruby (live receptionists) |
|---|---|---|
| Who answers | AI voice agent | Human receptionists |
| Monthly price | $99 (250 min included) | $250 (50 min) to $1,725 (500 min) |
| Cost past included minutes | $0.40/min | ~$4.35–$5.40/min (reported) |
| Simultaneous calls | Answered in parallel | Limited by staffing |
| Appointment booking | Included | Included |
| 24/7 coverage | Yes | Yes |
| Setup | Self-serve, ~5 minutes | Guided onboarding |
| Free trial | 4 days, no card | Not published |
Illustrative example using Ruby's published plan rates as of August 2026 (ruby.com/pricing) and an average call of ~2.5 minutes. Ruby does not publish overage rates — ~$4.35/min is from third-party reporting. Verify current pricing on ruby.com before deciding.
Want the deeper research view? Prisma Voices vs Ruby, feature by feature →
Switching over
Three steps. No overlap with your current plan required.
01
Point your number
Forward your existing business line to Prisma Voices. Nothing to port, nothing to lose — your number stays yours.
02
Connect your calendar
Google Calendar. Takes about a minute to link, and bookings land there during the call.
03
You're live
Prisma Voices starts answering, booking, and following up. Most businesses finish the whole switch inside five minutes.
Switching from Ruby
See what flat pricing feels like.
Start free — no credit card required. Keep the number your customers already know.