AI Receptionist for Fitness Studios

The decision to join a gym is impulsive. A prospect researches at 10 PM, calls the first studio they like, and signs up with whoever answers. Most studios miss these calls because the front desk is closed. Prisma Voices answers every after-hours inquiry, walks the prospect through your membership tiers, and books a trial class on the spot. The trial-to-paid conversion follows naturally.

Class schedule questions consume hours of front-desk time daily. 'What time is the 6 PM yoga class?' (a real question every studio gets multiple times per day) becomes a non-issue. The AI knows your full schedule and answers accurately. Your front-desk staff stops fielding the same questions and focuses on in-person members.

A trial class is the highest-converting touchpoint in fitness sales. The AI walks every prospect through booking a trial — captures their name, fitness level, goals, and preferred days — and books them into the right class. Reminders fire 24 hours before to lift trial-show rates. After the trial, the AI follows up via SMS with a membership offer.

Most gyms lose members because the cancellation process is inconvenient. The AI handles cancellations gracefully — walks the caller through your policy, offers hold options (vacation hold, freeze for medical), and only processes hard cancellations after the alternatives are declined. Members who only needed a pause keep their membership instead of leaving.