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Comparison

Prisma Voices vs My AI Front Desk

Prisma Voices and My AI Front Desk (now branded Frontdesk) both answer calls with AI at $99/mo. The differences are in the details: Prisma Voices includes 250 voice minutes to Frontdesk's 200, bills overage at a flat $0.40/minute instead of prepaid credit packs with auto-reload, and ships industry-specific call handling out of the box. Frontdesk bundles a website chatbot, which Prisma Voices doesn't offer.

Prisma Voices vs My AI Front Desk at a glance

FeatureMy AI Front DeskPrisma Voices
Who answersAI voice agentAI voice agent
Monthly price$99/mo ($79 annual)$99/mo
Included voice minutes200250
Overage$0.25/min via prepaid credit packs$0.40/min, billed monthly
Industry-specific call handlingGeneric setupIncluded
Website chatbotIncluded (100 conversations/mo)
Free trial7 days, no card4 days, no card

Pricing reflects publicly listed rates as of August 2026 (Frontdesk Business-in-a-Box $99/mo, 200 voice minutes, 25 credits/min overage at $10 per 1,000 credits). Verify current pricing on myaifrontdesk.com.

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Why teams choose Prisma Voices

50 more included minutes at the same $99 price — about 20 extra typical calls a month.

Overage lands on your monthly bill at $0.40/min — no prepaid credit packs or auto-reload.

Industry-specific call handling and booking flows out of the box.

Books into Google Calendar during the call with SMS confirmations.

Focused on doing the phone exceptionally well rather than bundling adjacent tools.

Prisma Voices vs My AI Front Desk: FAQ

My AI Front Desk and Prisma Voices are both $99 — which is better value?
It depends on what you optimize for. Prisma Voices includes 250 voice minutes to Frontdesk's 200, bills overage as a simple $0.40/minute line on your invoice, and ships trade-specific call handling. Frontdesk offers a cheaper per-minute overage ($0.25 via prepaid credits) and bundles a website chatbot. For phone-first service businesses, the extra 50 minutes and predictable billing usually win. Verify current pricing on myaifrontdesk.com.
Frontdesk's overage is cheaper per minute — doesn't that matter?
Only past the caps. Frontdesk's meter starts at 200 minutes versus Prisma Voices' 250, so most months you'd pay overage there before paying any here, and it runs through auto-reloading credit packs rather than a bill you can read. Totals land close; the difference is predictability.
Does Prisma Voices include a website chatbot like Frontdesk?
No. Prisma Voices is focused on voice: answering, booking, transferring, and SMS follow-ups. If a bundled website chatbot is essential in the same subscription, Frontdesk includes one.

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